Privacy Policy for Raza Gems LLC - razagems.com

Effective Date: 7th October 2023

1. Introduction

Welcome to Raza Gems LLC's website, razagems.com ("Website"). Raza Gems LLC ("Company," "we," "us," or "our") is committed to safeguarding your privacy. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By using our Website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1. Personal Information: When you use our Website, we may collect personal information from you, including but not limited to your name, phone number, email address, shipping address, and postal code. We collect this information when you create an account on our Website, place an order, or provide it during the checkout process.

2.2. Payment Information: We collect payment information such as credit/debit card details, PayPal information, Visa, MasterCard, Tabby Pay, and other payment information to process your orders and payments securely.

2.3. Usage Information: We may collect information about your interactions with our Website, such as the pages you visit, the products you view, and your browsing history. We use this information to improve our Website and provide you with a better user experience.

3. How We Use Your Information

3.1. Order Processing: We use your personal information to process your orders, including verifying your identity, shipping products, and providing customer support.

3.2. Marketing: With your consent, we may use your personal information to send you marketing emails or make marketing calls about our products, promotions, and special offers. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us.

4. Sharing Your Information

4.1. Third-Party Service Providers: We may share your personal information with third-party service providers who help us with order processing, payment processing, shipping, and other business operations. These service providers are obligated to protect your information and use it only for the purposes for which it was shared.

4.2. Legal Requirements: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or government requests.

5. International Data Transfers

As we deliver internationally, your personal information may be transferred to and processed in countries other than the UAE. We will take appropriate measures to protect your personal information when it is transferred internationally.

6. Your Choices

6.1. Account Creation: You can choose to create an account on our Website or proceed with a direct checkout.

6.2. Marketing Communications: You can opt-out of receiving marketing communications from us at any time.

7. Security

We use reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Website.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

support@razagems.com

By using our Website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Website.

Last Updated: 7th October 2023